Privacy policy

Privacy Policy for FoodKaban Technologies

Last updated: 5th November, 2023

Introduction: Welcome to FoodKaban! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our food delivery services. Please read this policy carefully to understand our practices.

Information We Collect:

  1. Personal Information: We may collect personal information such as your name, contact information (email address, phone number), and delivery address when you create an account or place an order.

  2. Payment Information: When you make a purchase, we collect payment information, which may include your credit card details or other payment methods.

  3. Order History: We maintain a record of your order history, including your food preferences and past orders.

  4. Device and Usage Information: We may collect information about the device you use to access our services, as well as how you interact with our app or website.

How We Use Your Information:

  1. Order Processing: We use your information to process and deliver your food orders.

  2. Account Management: To create and manage your account.

  3. Customer Support: To provide customer support and respond to your inquiries.

  4. Improving Services: We use data for analysis to improve our services, menu recommendations, and user experience.

  5. Marketing: With your consent, we may send you promotional offers and newsletters. You can opt-out at any time.

Data Security:

We implement robust security measures to protect your data from unauthorized access, disclosure, or alteration. Your payment information is securely encrypted during transmission.

Sharing Your Information:

We may share your data with third-party service providers for the purposes of order fulfillment, payment processing, and customer support. We will never sell or rent your personal information to third parties.

Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our website or app.

Your Choices:

You can access, correct, or delete your personal information through your account settings on the mobile app. You can also unsubscribe from marketing communications.

Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website.

Contact Us:

If you have any questions or concerns regarding your privacy, please contact us at hello@foodkaban.com.