Terms and condition

Terms and Conditions for FoodKaban Technologies

Last updated: 5th November, 2023

Introduction:

Welcome to the FoodKaban Technologies. These Terms and Conditions govern your use of our mobile application and the services provided by FoodKaban. By using the app, you agree to be bound by these terms. If you do not agree to these terms, please do not use the app.

Account Registration:

1. You must be at least 13 years old to use our app. By creating an account, you represent that you are of legal age.

2. You are responsible for maintaining the confidentiality of your account credentials (email, phone number and password). Do not share your account information with others.

Placing Orders:

1. You can place food orders through the app. Make sure to provide accurate and up-to-date information, including delivery address and payment details.

2. After placing an order, you will receive a confirmation, and the restaurant will prepare your order.

Payment and Pricing:

1. Food prices and delivery fees are clearly displayed in the app. You agree to pay the specified amounts for your orders.

2. Payment information is processed securely, and we do not store your credit card details.

Order Changes and Cancellations:

1. You can make changes to or cancel your order before it is prepared by the restaurant. After that, cancellations may not be possible.

2. Refunds for canceled orders will be processed according to our refund policy.

Delivery:

1. We aim to deliver orders in a timely manner. However, delivery times may vary based on factors like restaurant preparation and traffic conditions.

2. You agree to provide accurate delivery instructions to ensure successful delivery.

User Conduct:

1. You agree not to use the app for any unlawful, fraudulent, or harmful purposes.

2. You will not harass, impersonate, or harm other users or our employees.

Intellectual Property:

1. The app and its content are protected by intellectual property rights. You may not copy, modify, or distribute any part of the app without our written consent.

Privacy:

1. We collect and use your personal information as described in our Privacy Policy.

Termination:

1. FoodKaban reserves the right to suspend or terminate your account if you violate these terms or engage in any activity that may harm our app, other users, or our reputation.

Changes to Terms:

1. We may update these terms and conditions as needed. You will be notified of any changes, and your continued use of the app will indicate your acceptance of the updated terms.

Liability:

1. FoodKaban is not liable for any damages, injuries, or losses resulting from the use of our app or the consumption of food from our partner restaurants.

Governing Law:

1. These terms and conditions are governed by the laws of [Your Jurisdiction].

Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at hello@foodkaban.com